Returns & Exchanges Policy
We want you to be fully satisfied with your CCFR gear; if your apparel doesn't fit or meet your expectations, you can return unworn items within 30 days of delivery. Please note that all returns must be in original condition with tags attached to support our advocacy efforts efficiently.
Initiate Your Request
Email our support team with your order number and the specific items you wish to return or exchange.
Prepare the Package
Place the unwashed and unworn items securely in their original packaging, ensuring the packing slip is included inside.
Ship to CCFR HQ
Affix the provided return label or address the package to our distribution center and drop it off at any Canada Post location.
Receive Refund or Exchange
Once our warehouse inspects the items, we will process your refund to the original payment method or ship out your replacement gear within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing